At Cosmica Crystals, your satisfaction is our priority. If you’re not entirely satisfied with your order, we’re here to help with our hassle-free return policy.

Return Eligibility

We accept returns within 10 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Initiating a Return

To initiate a return, please contact our customer service team at [info@cosmicacrytslas.in] with your order details and reason for the return. Our team will provide you with further instructions on returning your item.

Refund Eligibility

Once we receive your item, we will inspect it and notify you that we have received your returned item. We only offer refunds on products returned within 30 days of purchase. To get a refund, return the item unused and in the same condition as when you received it.

Refund Process

If we approve your return, we will process the refund to your credit card or original payment method. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

For further assistance or inquiries, feel free to reach out to us. Your happiness is important to us!